Thursday, September 8, 2011

6 Ways Manifesto Customer Loyalty Program

6 Ways Manifesto Customer Loyalty Program
1) Create a resource.
To be or become an expert in your field, continuing to learn every day. To write your own experience and to share this information with customers. Remember, you do not enter the sales pitch, but to write the data value for customers.

2) say thank you.
This seems obvious, but how often do you hear these words? How many times you say? This is based on my experience, seems to be taken for granted. I always feel like to thank people for taking my money. Should not the other way? There are many ways to thank your clients. A verbal thank you or work consider a handwritten thank you note. Wow, how time has passed since you received one of these? If you really want to make a lasting impression, consider implementing a program for customer appreciation.
3) Stay in touch.
How easy is that? With the Internet, there are so many ways to achieve this economic goal. E-mail and social media are great ways to keep ahead of your customers. Again, I reiterate that the message has something of value for customers and the sales pitch. Another option is a mobile marketing. I do not pretend to be an expert in this field yet. However, I do not know half the people who use the Internet to do via smartphones. This community is three times larger than the desktop, the Internet community. According to Digital Buzz blog, 5000000000 mobile equipment was purchased in 2010. Do not you think that makes sense to have a mobile-friendly marketing messages?
4) Provide exceptional customer service.

And 'extraordinary, because in today's market, is not satisfactory, not just good enough. For all the competition out there, it is important that customer service is exceptional. What do you do to provide exceptional customer service? If you do not have customer service to your customers another company.
5) stand out.
Instead, buy a spot, to give experience to your customers. Please answer the phone, listening to the voice mail greeting, receive e-mails and all communications memorable. Do something different to surprise them. Consider answering the phone, "It 'a great day at XYZ Company, how can I make a great day for you?" Spice up your voicemail. Be different. Thinking outside the box.
6) Promote your customers.
Use email, social media, press releases and joint campaigns to highlight corporate customers. This builds relationships with customers and actually encourage your customers to sell you. It's a win-win-win. Think about it, if you were in a cross promotional email, on the release social media release would, or direct mail piece that you do not want to share with friends and family?
Christine Smith, marketing coordinator for Gatekeeper Business Solutions, Inc. Gatekeeper Business Solutions, Inc. specializes in a suite of proprietary software (LMS) that includes time and attendance, scheduling and payroll processing for integrated mid -level private and public companies. For more information, visit http://www.gatekeepersolutions.com.

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